It lets you securely and effortlessly access and manage desktops, laptops, servers, and mobile devices to troubleshoot customer issues and provide timely assistance. It’s the go-to solution for seamless, on-demand, web-based customer support sessions. Zoho Assist is a versatile cloud-based remote desktop tool specifically designed to help you connect with and help customers from a distance. It can be tricky to choose the right software for your needs, so this article lists some of the best remote desktop apps for Mac to connect with your teammates, employees, users, and customers, anytime, anywhere. So, for instance, a teammate sitting in one city can access an office computer or a customer’s device in another location. This is possible through both local area networks and the internet, which eliminates geographical constraints.
Even more so in the ongoing coronavirus pandemic that has forced more and more teams to work remotely.Īs the name suggests, a remote desktop client allows you to access and manage one or more devices through a network connection. Whether it’s collaborating with colleagues from a distance, resolving customer issues, streamlining processes, system admin, or some other task, remote desktop software for Mac can help with all kinds of business scenarios.
